Draft for review. This wording reflects how ZMS Dynamics bookings work and must be reviewed and approved by ZMS Dynamics before it is relied on. Last updated: October 2026.
Online self-service changes are not available. Send us a WhatsApp message with your booking reference and the new date or time you would like. We will move the booking if there is space at the new time.
Contact us on WhatsApp with your booking reference as early as possible before your booked time. The ZMS team will confirm the cancellation in writing.
A booking that is waiting for payment holds its time slot for a limited period. If payment is not completed in that time, the hold expires automatically and no payment is due.
If ZMS Dynamics has to cancel a booking, we will offer you a new time or a full refund of the amount paid.
Refunds are made to the original payment method: card payments are refunded through Yoco and EFT payments by bank transfer. Bank and card processing times apply. You will receive a confirmation email when a refund is recorded.
Contact us at info@zmsdynamics.com, 066 441 8902 or WhatsApp.
